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OHQ's records suffice proof of a cost that is payable unless they are revealed to be incorrect. Consumer will use its practical endeavours to alert OHQ of any type of billing conflict within fourteen (14) days of invoice of an invoice, following the process detailed in Section 15. If Client disputes a billing, the invoice needs to proceed to be paid on time however OHQ will attribute or refund Client if it is later on sensibly established by OHQ or according to the conflict resolution process laid out in Area 15 that the billing was incorrect and the Consumer is entitled to a credit scores or reimbursement.

Such revisions may consist of, without restriction, adjustments to the quantities of the Subscription Charges or Use Fees for OHQ Paid Solutions, changes to the usage allocations included in the Pricing Plans, and discontinuation of Pricing Strategies. (a) Each such alteration will certainly take impact after affordable breakthrough composed notification is supplied to Client (for example, by being posted to the OHQ Website), except that any kind of such revision that affects a Selected Paid Solution will put on Client beginning at the start of a Paid Solution Term starting no much less than thirty (30) days from the day which OHQ supplies notice of such revision to Consumer according to Section 16.8.

If Client does not terminate its usage of any type of affected Selected Paid Service before the efficient date of such modification, Customer will be deemed to have agreed to such modification with respect to such Selected Paid Solution. (b) If a Rates Strategy chosen by Customer is discontinued, OHQ will provide Consumer with reasonable advance notification of no less than thirty (30) days and Customer will certainly be offered the alternative of selecting a new Pricing Plan from then-current prices plans provided by OHQ.

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For avoidance of uncertainty, this paragraph does not relate to changes to the Price Listing, which are addressed in Section 7 (virtual receptionist telephone answering service).1. Customer stands for that all details given by Customer and its customers to OHQ (including, without constraint, all get in touch with information and info relating to Client's Debt Card) is precise, current and complete at the time it is given to OHQ

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Consumer must at all times follow all legislations, policies, standards and codes applicable in link with its usage of OHQ Offerings and the Customer's supply of its product or services to its callers. Customer will certainly not utilize any OHQ Offerings to participate in, or to encourage or help others to participate in, any type of illegal or deceitful activities.

If a new Paid Service Term starts earlier than three (3) days after such e-mail is sent, Consumer will certainly sustain the appropriate Registration Fee for the new Paid Solution Term (the ""). The reliable date of such discontinuation will be either (i) the Asked For Termination Date, or ought to Client not state a Requested Termination Date, (ii) the last day of the Final Paid Service Term.

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Where Consumer ends pursuant to this Area 10.1(b): (i). The Subscription Costs that have been pre-paid will certainly be preserved and the OHQ Offerings available to Customer until the last day of the Last Paid Service Term (based on reinstatement charges under stipulation 10.3(e)) and the unused balance of the Prepaid Usage Credit report will certainly be maintained by OHQ for future usage by Customer if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Complying with discontinuation of any type of OHQ Solution, OHQ will certainly not be accountable at all for answering calls, taking or supplying messages, or doing any kind of other activities in connection with such OHQ Solution. (c) Upon termination of all OHQ Providers, OHQ might end Customer's Account and Customer's accessibility to the Account.

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(e) Following discontinuation of any kind of OHQ Providers, OHQ will certainly have no responsibility to reinstate or otherwise recommence such OHQ Providers. If OHQ elects (in its discretion) to renew or otherwise recommence a terminated OHQ Services, OHQ might call for that Client pay a reinstatement cost of $30 (to cover OHQ's reasonable costs in refining the reinstatement) Details gathered by OHQ from Consumer and its callers might be made use of, disclosed and shared by OHQ according to OHQ's privacy policy as offered on the OHQ Internet Site ("") and as might be changed every so often.

The Controller hereby appoints the Cpu with regard to processing activities carried out during the provision of receptionist solutions. OHQ and Customer recognize and concur that the Cpu undergoes the following responsibilities: The Cpu shall abide by the pertinent Information Protection Laws and have to: (a) just act on the composed directions of the Controller and guarantee those acting under their authority do the same; (b) make sure that individuals processing the data go through a task of self-confidence; (c) use its best efforts to secure and shield all individual data from unauthorised or illegal handling, consisting of (yet not limited to) unexpected loss, devastation or damages; (d) make certain that all handling meets the demands of the GDPR and relevant Information Defense Legislation; (e) make sure that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the prior authorization of the Controller; notify the Controller of any kind of intended modifications concerning Sub-Processors; they carry out a created contract containing the exact same data defense responsibilities as established out in these Terms; understand that any failing on the part of the Sub-processor to follow the Information Security Regulation, the Processor remains fully reliant the Controller for the performance of the Sub-Processor's responsibilities; and assist the Controller in offering subject accessibility and enabling data subjects to exercise their rights under the Information Security Laws.

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The Controller will bring out appropriate and suitable onboarding and due diligence checks for all Cpus, with a complete assessment of the necessary Information Security Regulation needs. The Controller shall confirm that the Cpu has ample and recorded processes for information violations, information retention and information transfers in position. The Controller shall get proof from the Cpu as to the: (a) verification and dependability of the workers utilized by the Processor; (b) any kind of certificates, certifications and plans as described in the onboarding process; (c) technical and functional measures made use of in securing the Personal Information; and (d) procedures in area for permitting data topics to exercise their civil liberties, consisting of (yet not limited to), subject gain access to requests, erasure & correction procedures and limitation of processing steps.