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OHQ's records are sufficient evidence of a fee that is payable unless they are shown to be inaccurate. Consumer will use its practical efforts to notify OHQ of any kind of billing conflict within fourteen (14) days of invoice of an invoice, complying with the process outlined in Section 15. If Consumer conflicts an invoice, the invoice should proceed to be paid in a timely manner however OHQ will certainly attribute or refund Consumer if it is later sensibly figured out by OHQ or according to the conflict resolution process detailed in Area 15 that the billing was incorrect and the Client is qualified to a credit scores or refund.

Such alterations might consist of, without constraint, adjustments for the Subscription Fees or Use Costs for OHQ Paid Providers, changes to the use allowances included in the Rates Strategies, and discontinuation of Rates Strategies. (a) Each such revision will take impact after practical breakthrough written notice is given to Consumer (for instance, by being published to the OHQ Website), other than that any such modification that affects a Selected Paid Solution will use to Client beginning at the commencement of a Paid Service Term beginning no much less than thirty (30) days from the date which OHQ supplies notification of such modification to Customer based on Section 16.8.

If Consumer does not terminate its use of any type of afflicted Selected Paid Solution before the effective date of such revision, Consumer will certainly be considered to have accepted such revision relative to such Selected Paid Service. (b) If a Prices Strategy selected by Client is discontinued, OHQ will give Client with practical breakthrough notification of no much less than thirty (30) days and Consumer will certainly be given the choice of picking a brand-new Prices Strategy from then-current prices strategies supplied by OHQ.

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For evasion of uncertainty, this paragraph does not relate to adjustments to the Catalog, which are addressed in Section 7 (virtual receptionists).1. Consumer represents that all info given by Consumer and its callers to OHQ (including, without limitation, all get in touch with details and info relating to Customer's Charge card) is exact, updated and full at the time it is provided to OHQ

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Customer must whatsoever times comply with all laws, policies, criteria and codes appropriate in connection with its use OHQ Offerings and the Consumer's supply of its product or services to its customers. Consumer will not make use of any OHQ Offerings to involve in, or to urge or assist others to involve in, any kind of illegal or illegal activities.

If a brand-new Paid Solution Term starts earlier than three (3) days after such e-mail is sent out, Customer will incur the applicable Registration Cost for the brand-new Paid Service Term (the ""). The efficient date of such termination will be either (i) the Asked For Termination Date, or should Customer not mention a Requested Discontinuation Day, (ii) the last day of the Last Paid Solution Term.

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Where Consumer ends pursuant to this Area 10.1(b): (i). The Membership Costs that have been pre-paid will certainly be maintained and the OHQ Offerings offered to Customer up until the last day of the Final Paid Solution Term (subject to reinstatement costs under provision 10.3(e)) and the extra balance of the Prepaid Usage Debt will certainly be kept by OHQ for future use by Client if Customer determines to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).

(b) Complying with discontinuation of any type of OHQ Solution, OHQ will not be liable at all for responding to telephone calls, taking or delivering messages, or performing any type of other tasks about such OHQ Service. (c) Upon discontinuation of all OHQ Services, OHQ might terminate Consumer's Account and Client's access to the Account.

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(e) Following discontinuation of any OHQ Services, OHQ will certainly have no responsibility to renew or otherwise recommence such OHQ Providers. If OHQ chooses (in its discernment) to restore or otherwise recommence an ended OHQ Providers, OHQ may call for that Customer pay a reinstatement charge of $30 (to cover OHQ's sensible expenses in refining the reinstatement) Info accumulated by OHQ from Consumer and its callers might be used, divulged and shared by OHQ according to OHQ's personal privacy policy as readily available on the OHQ Internet Site ("") and as may be amended every now and then.

The Controller thus appoints the Processor with regard to processing activities taken on during the stipulation of receptionist solutions. OHQ and Customer recognize and concur that the Processor undergoes the following responsibilities: The Processor shall adhere to the appropriate Data Protection Rules and need to: (a) only act on the composed instructions of the Controller and guarantee those acting under their authority do the very same; (b) ensure that individuals processing the data undergo an obligation of self-confidence; (c) use its finest efforts to guard and safeguard all personal data from unauthorised or illegal processing, including (however not restricted to) unintended loss, devastation or damages; (d) make certain that all handling meets the needs of the GDPR and associated Information Security Legislation; (e) make sure that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the previous approval of the Controller; notify the Controller of any type of desired modifications worrying Sub-Processors; they execute a written contract having the same information security responsibilities as set out in these Terms; recognize that any type of failing on the part of the Sub-processor to adhere to the Information Defense Laws, the Processor stays fully liable to the Controller for the efficiency of the Sub-Processor's obligations; and help the Controller in offering subject accessibility and allowing data subjects to exercise their rights under the Information Protection Regulations.

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The Controller shall perform sufficient and appropriate onboarding and due diligence checks for all Cpus, with a complete assessment of the obligatory Information Security Law demands. The Controller shall verify that the Cpu has adequate and documented processes for data breaches, data retention and data transfers in location. The Controller shall get proof from the Cpu as to the: (a) confirmation and dependability of the employees made use of by the Processor; (b) any kind of certificates, accreditations and policies as referred to in the onboarding process; (c) technological and operational steps made use of in safeguarding the Personal Data; and (d) procedures in position for enabling information based on exercise their rights, including (however not limited to), subject gain access to demands, erasure & correction procedures and restriction of processing procedures.