What Are The Best Heavy-Duty Live Virtual Receptionist thumbnail

What Are The Best Heavy-Duty Live Virtual Receptionist

Published Jun 13, 24
5 min read


Our solutions can be personalized to suit high-volume, high-complexity company function demands and we can likewise create bespoke options. We're ready to answer your phone FREE for 7 days.

Yes. This is referred to as "call overflow". A whole lot of firms need their call to be answered only when they are not able to take the phone call themselves. If you step out of the workplace for an hour or your in-house assistant goes to lunch, is on leave or is busy on one more telephone call and you have several telephone calls coming in at the one time.

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In such circumstances our receptionists will certainly after that address the phone as if we were in your workplace. You're constantly in control and can loosen up knowing you will certainly never ever miss one more important phone call again!.

I have actually dealt with OfficeHQ for years over numerous different companies. After having troubles previously with an additional company (who were missing out on telephone calls primary wrong), it's been so great to be able to depend on timely, professional call answering. Integrity is 100%. I have been making use of OfficeHQ for over 2 years.

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My clinical technique has actually grown extremely quick and lately they have actually had the ability to tip in and save the day when other personnel were sick with Covid. For the degree of service they supply, they can never be the most affordable available. Their customer care is exceptional and they plainly satisfaction themselves on this.

Running a vibrant legislation practice, there are a great deal of relocating components I have to bother with. Many thanks to the steady expertise of OfficeHQ, function solutions isn't among them. Over the 10 years I've been with OfficeHQ they have actually supplied nothing but the most effective service I could wish for.

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The service was incredibly simple to establish and costs a portion of what it would to work with an assistant. We have been with OfficeHQ for a number of years currently and could not be happier with the service we obtain - virtual receptionist pricing. Function is dealt with nicely and expertly and we understand our customers are in excellent hands

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My clients and possible consumers have just ever before commented positively on the answer; I do not believe any person has actually know it's not my own function. They are likewise excellent at stopping telemarketers. For the core objective of addressing phone calls properly, providing a great impression and precisely taking messages, 5 celebrities.

Is constantly responded to by team. We have actually been using OfficeHQ for over eight years currently.

This suggests just appropriate calls get across me, so I don't get disturbed when I'm appropriate in the center of something! We have located using OfficeHQ's remote assistant service incredibly useful to our business. It has maximized our staff to react to clients on our terms, minimising disturbances during the functioning day and making it possible for reliable and succinct interactions.

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Originally, I was bothered with not being in control of our own phone calls, but I have been confirmed incorrect and the solution has exceeded my expectations. I would advise OfficeHQ to any individual considering virtual services. Brilliant firm and extremely respectful. They have actually made business life a lot less complicated to run.

Customers like it when their calls are addressed, and OfficeHQ has actually answered every solitary one for us. OfficeHQ offers us the guarantee that no call will be unanswered, which is incredibly important for a service-based company.

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I have been utilizing OfficeHQ for 16 years. It is essential that my customers can constantly have their phone calls answered swiftly in an expert way which creates a great very first impression.

We utilize this service as a tiny organization proprietor for when we are away or overseas. We have actually been making use of OfficeHQ's virtual phone answering solutions for the finest component of a years and it's been a perfect method to make certain brand-new customer queries are never missed, as well as effectively dealing with enquiries from jobseekers.

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We never ever miss a business chance yet do not have reception staffing issues to take care of. It's an excellent solution and has actually been extremely valuable for our company. I can not tell you how wonderful it's been to deal with OfficeHQ. I can now really take place holiday without bothering with responding to the phone.

The group has actually called to make clear and improve our treatments to make certain the finest possible experience for our callers. OfficeHQ were always specialist and simply nicest people on the various other end of the line!

We required a remedy where our call are constantly answered in a timely manner and OfficeHQ have been helping us with these for over 5 years currently. Really pleased with the solution thus far. The even worse thing for a consumer is to call a service and there is no response or the telephone call goes to voicemail.

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As organizations we function so hard to promote our services and we require to be there for the client when they make a decision to reach out. Additionally we are typically on the phone currently with other consumers or hectic with various other work, so having the telephone call answered by another person helps us juggle things.

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This enables the personnel to prioritise their time so that when they are returning the call they can commit their full attention to this particular client. We plan to stick around with OfficeHQ, are thankful for their solutions and would recommend. We use OfficeHQ for our local business, our after-hours calls get forwarded to their reception group and it has been just a satisfaction collaborating with their reception crew.

We always receive an e-mail with the message within mins of them taking the phone call. OfficeHQ have answered our telephone calls for a couple of years, couldn't be better with their professionalism and reliability and degree of service.